Using the services of a property management company may likely include greater accessibility and reporting. With CapStar's method, we provide secure online or mobile access to our tenants and property owners. Tenants will be provided their own personal account that keeps track of - their documents electronically - balance and statements in their account - custom reminder settings of payments and maintenance - submission and tracking of ad-hoc emergency services or maintenance tickets - communication with our property management team. Property owners will have similar access to the tenants in addition to the insight of their property's performance. These additions include
- a quick and clean dashboard of different summaries
- review of work tasks
- updates, and reports
- communications with tenants or with the property management team
- and financial statements and budgeting.
All of which will be supported and how decisions will be consulted by our CapStar team.